In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter, RGPD), Law 34/2002 of 11 July, on information society services and electronic commerce (hereinafter, LSSI-CE) and the Organic Law 3/2018, on Personal Data Protection and guarantee of digital rights, BULTZAKI SL guarantees the protection and confidentiality of personal data of any kind provided to us by our customers, in accordance with the provisions of the General Regulation on the Protection of Personal Data.

The Data Protection Policy of BULTZAKI SL is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate this to the relevant supervisory authorities.

The data provided will be treated under the terms established in the RGPD; in this sense, BULTZAKI SL has adopted the legally required levels of protection, and has installed all the technical measures at its disposal to prevent the loss, misuse, alteration, unauthorised access by third parties, as set out below. However, the user must be aware that Internet security measures are not impregnable.

Data controller: Who are we?


VAT NUMBER: B01134451

Address: Escalmendi, 11, 01013, Vitoria, Alava

Telephone: 945128001


Purpose of processing: What will we use your data for?

All data provided by our customers and/or visitors to the website of BULTZAKI SL or its staff, will be included in treatments, automated or not, created and maintained under the responsibility of the same, essential to provide the services requested by users, the purchase of products, to resolve doubts or questions raised by our visitors and the sending of advertising with the prior consent of the user.

Legitimacy of the treatment: Why do we need your data?

a) Contractual relationship: It is the one that applies when you contract any of our services.

b) Legitimate interest: To deal with the queries and complaints you make and to manage the collection of the amounts owed.

c) Your consent: If you are a user of our website, by ticking the box on the contact form, you authorise us to send you the necessary communications to respond to your query or request for information and to send you advertising with your prior consent.

Recipients: With whom do we share your data?

We pass on your personal data to the entities necessary to achieve the purpose of the processing and to those entities to which we are obliged to do so in order to comply with the law.

In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will ask for your prior permission through clear options that will allow you to decide in this regard.

Communication: Where may we send your data?

We will not make international transfers of your personal data for any of the above purposes.

Retention: How long will we keep your data?

We will only keep your personal data for as long as is necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we consider the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests as described in this Privacy Notice and Cookie Policy.

In this sense, BULTZAKI SL will keep the personal data once its relationship with you has ended, duly blocked, during the period of limitation of the actions that may arise from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to BULTZAKI SL, and will not be processed except to make them available to the Public Administrations, Judges and Courts, for the attention of possible liabilities arising from the processing, as well as for the exercise and defence of claims before the Spanish Data Protection Agency.

Security: How will we protect your data?

We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorised access, processing or disclosure, taking into account the state of technology and the nature and risks to which the data is exposed. However, we cannot be responsible for your use of the data (including your username and password) you use on our website. Our staff follow strict privacy rules and where we employ third parties to provide support services, we require them to abide by the same rules and allow us to audit them for compliance.

Your rights: What rights can you exercise as a data subject?

Please note that you may exercise the following rights:

(a) Right of access to your personal data, to know which personal data are being processed and the processing operations carried out on them;

b) The right to rectify any inaccurate personal data;

(c) the right to erasure of their personal data, where this is possible (e.g. by law)

d) The right to restrict the processing of your personal data where the accuracy, lawfulness or necessity of the data processing is in doubt, in which case we may retain the data for the purpose of pursuing or defending claims.

e) The right to object to the processing of your personal data, when the legal basis that enables us to process them is our legitimate interest. BULTZAKI SL will stop processing your data unless it has a legitimate interest or it is necessary for the defence of claims, when this right applies.

f) The right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.

g) The right to revoke the consent given to BULTZAKI SL.

To exercise your rights, you can do so free of charge and at any time by contacting us at Escalmendi, 11, 01013, Vitoria, Alava, or by writing to, always attaching a copy of your ID card.

Protection of rights: Where can you make a complaint?

If you believe that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, by any of the following means:

Electronic site:

Postal mail: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid.

Telephone: 901.100.099 and 912.663.517.

Making a complaint to the Spanish Data Protection Agency does not entail any cost and you do not need the assistance of a lawyer or solicitor.

Updates: What changes may there be to this Privacy Policy?

BULTZAKI SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect compliance with the same.

In order to ensure compliance with the regulations on the protection of personal data, BULTZAKI SL has received consultancy and advisory services from ClickDatos.

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The data controller is BULTZAKI SL. The purpose of data collection is to be able to answer your questions, without transferring your data to third parties. You have the right to know what information we have about you, correct or delete it as explained in our Privacy Policy.


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